About the Store
What is Drivetech?
Drivetech is a brand of racing simulator hardware bundles. While majoring in Entrepreneurship & Innovation at West Virginia University, the co-founders of this site both found that they shared a passion for racing games but found that there was a lack of an affordable hardware bundle to build a racing simulator at home. With this problem in mind, they started Simgines LLC and created the Drivetech racing packages you now see on our website.
Is it safe to put my credit card info into this site?
We don’t store any of your credit card information (that’s handled by our payment processor, PayPal) and we will never share your personal information with anyone else. Our entire website uses SSL encryption, which ensures all data transmitted between the web server and your browser remains encrypted.
What’s your privacy policy?
We will never share your information with any third party.
Do you accept Stripe, Google Wallet, or another payment system?
No, we only use our own payment system, which works with Paypal. We accept all four major credit cards: Visa, MasterCard, American Express, and Discover.
Will you accept BitCoins or any other crypto currency?
Unfortunately, not at this time.
Shipping & Returns
My order never arrived.
Check your order confirmation email for the tracking number. If that doesn’t work, send us an email. Tell us what bundle you ordered and your order number, and we’ll help you out.
My order arrived incomplete or damaged.
Send us an email. Tell us what you ordered and your order number, and we’ll help you out.
I would like to return my order.
We’re unable to offer returns or exchanges at the moment, but we’re working on it. If you still need to contact us about your order, email us here.
Do you offer any type of warranty on bundles?
Short answer: Not at this time.
There is no representations or warranties, express or implied, other than as expressly set forth or referred to herein and, in particular, neither Party makes any warranties to each other or any other person or entity, whether express, implied or statutory, as to the description, quality, merchantability, completeness or fitness for any purpose of any services or information provided hereunder or described herein, or as to any other matter all of which warranties are hereby excluded and specifically disclaimed.
I don’t live in the contiguous United States, can I still buy a Drivetech bundle?
At this time, we can only fulfill domestic orders shipped within the 48 contiguous United States, along with Washington, DC. If you live in Alaska or Hawaii, and would like to order a package, please send us an email before placing an order so we can determine additional shipping costs.
You still need help?
You can send us an email here. Please include your order number and any other relevant information.
